June 28, 2009

GPS’N for cards . . . again.

Filed under: stories — webjon @ 9:19 pm

We were in a new part of the city again with a few spare minutes so we busted out the GPS and searched for comic and card shops in the ‘points of interest.’ There were a TON of shops around where we are, but they were all in the wrong direction. . . so we picked one of the few in the ‘right’ direction and headed its way only to find it closed.

Another store was sort of on the way — Pastimes — a shop that bills itself as ‘Comics, Cards and Games’ in the GPS. The gaming selection was mammoth, and they did have comics and sports cards, but I didn’t see any non-sport cards. I hung out for a bit to ask, and a clerk did ask if he could help me so I asked if they carried any non-sport cards. His response was “Did you say non-sport cards?” and he sort of looked at me as if I had three heads. I’m still surprised that some shops apparently have no clue that anything exists besides gaming and baseball cards. Ohh well, GPS’n was a bust today.

Jon

June 12, 2009

Customer service should be king!

Filed under: bad eBay experiences, news — webjon @ 5:46 pm

We all buy stuff on eBay, and we all have good and bad experiences. . . I’ve been planning for a while to start including situations I encounter with eBay sellers on the blog. The feedback system favored sellers by putting buyers in fear of retaliatory feedback for so long that while the feedback system is getting better it’s still broke — most buyers still feel leaving negative feedback is nearly taboo . . . more most of us it is a last resort that rarely gets executed.

Staggs HellboySuch was the case last December — why I’m bringing it up now will be more clear in a moment, but last December I won a Cat Staggs Hellboy sketch from eBay seller hux777. Now, I bid on quite a few auctions, and I ALWAYS calculate the shipping cost into my maximum bid — this auction was no different, and while I did win it was only by pennies and I won for my highest bid — slightly over $21 to make the final cost slightly over $25 after adding the $4 shipping fee.

The invoice arrived and I was charged $8 for shipping. . . so I politely emailed the seller and asked why there was a discrepancy — unfortunately I no longer have the emails I sent as they were sent through eBay who removed the emails after a set period of time. The response emails are copied to my personal email, so thankfully I still have copies of those.

The seller’s response to my inquiry was:

Jon
It’s supposed to be $4 to the UK and $8 to the US. will amend.
Thank you
- hux777

I don’t recall exactly what happened at this point, but the next email I have from the seller was

Jon, the postage states $12 on the auction not $4…
Richard
- hux777

At this point I posted about the issue on a web forum, and asked some of my eBay savvy friends to check out the auction to see if I was losing my mind, but everyone looked and said “No, it clearly states that shipping is $4,” so I responded to the seller saying that the auction says shipping is $4 clearly, and that was all I was willing to pay. . . Their response:

Jon,
I think it’s best that I cancel the trnsaction. As I said there is obviously a misunderstanding with regards to shipping costs. I appreciate you do not want to pay more for something that you believed was cheaper, and I certainly am not prepared to ship at a significant loss to which you will also appreciate.

Again apologies for the misunderstanding.
Regards
Richard
- hux777

Huh?!? There was no misunderstanding, I didn’t believe something was cheaper — this was plainly and clearly how it was sold on eBay. It just so happened that back in December eBay was rolling out a ‘customer service phone number’ for certain eBayers, so I called eBay and had them verify what was happening. Of course eBay said shipping was listed at $4 to the US so that is all I should pay. I relayed this back to Richard who simply responded with ‘Invoice sent.’ and he billed me the proper amount.

At this point I was a little aggravated — I bid according to his listing and I had to fight with him to get him to honor his own advertisement that ran on eBay for a full 5-7 day auction. I paid, I got my card, and at the end of the day, even after all the BS left the guy positive feedback.

Fast forward to yesterday. . . I attempt to bid on another one of his auctions for the first time since December, and I get a message that I am ‘disallowed’ from bidding. So I email him again through eBay asking why I was blocked from bidding.

And the response I got:

I do not want to deal with you thats why you have been blocked please do not send any messages either as they will go unanswered.

Richard

That’s great customer service. Especially from a guy who is starting up a collectibles company (according to several hux777 auctions he is part of the up and coming Factory Entertainment brand).

So for having to follow his own auction rules — which cost him $4, he’s willing to lose a customer for life. He didn’t know at the time that I have a blog and would be posting this, or that I write for NSU and that I will be far less compelled to write about Factory Entertainment since he is attached to it, or even that I was talking about other collectors about this issue on a public web forum — and honestly — that is the way I like it — it gives me more to write about.

As for me — it’s no big loss. hux777 does not sell a unique product, and at $8 shipping, items are rarely worth bidding on for me. . . not to mention if I find something one day that I absolutely have to have I simply will have a friend or family member bid on it for me. . . At the end of the day I should have left that negative feedback. . . ohh well.

Happy Collecting — and good luck out there!

Jon

May 20, 2009

Motor City Spring 2009 Review

Filed under: shows — webjon @ 10:22 pm

Ahh Detroit. . . 5-6 hours in the car, (crusty) hotels, road food, and who knows what else. . . I keep reminding myself this trip could have been worse. It definitely could have been better, but it could have been worse. So, while I’ll try to review the show in a vacuum — keep in mind I’m skipping glorious trip details that might just be slightly tainting my opinion of this show.

The show itself was fine, we showed up around 1 or something on Friday, and walked right in. Our tickets were at will call — and we were the only people in line, but it still took several minutes to get in. . . that was after being directed to the Will Call window by a rude show worker in the hall who assumed that we would know that the arrow for ‘registration’ also included Will Call. Ohh well. On the plus side I think this show is a bargain for the door price, and parking is only 5 bucks so you can’t go wrong there.

Once inside we headed for the side aisle, but immediately noticed this show had considerably less floor space than it did two years ago — we didn’t attend last year so I’m not sure what the floor space looked like then. We scooted through the first couple of aisle and were really amped as there were non-sport cards scattered at a bunch of dealers. Unfortunately the rest of the aisle were much lighter on cards. Sci-Fi Cards and K and J both had their booths set up, and probably another half dozen dealers had some amount of non-sport cards — most of it was material from the 1990s.

Beyond cards there were a lot of comics, some toys and your usual assortment of other odds and ends like t-shirts and statues. It was a nice selection — just smaller than what we were expecting, although the scattered cards were a welcome sight. We didn’t spend a whole lot of time in the celebrity section, but they were there in force, even on a Friday most of the tables were full. The Dukes of Hazzard display was pretty cool, and John Schneider seemed like a great guy who was enjoying interacting with fans. One interesting note — H.M. Wynant had a stack of 200-300 unsigned Rittenhouse Twilight Zone cards — these weren’t trimmed to their final size so they were slightly larger than normal TZ autographs.

The artist section was a bit of a different story — there definitely were artists in attendance, but somehow there didn’t seem to be nearly as many tables for artists as there were artists on the guest list. I admit we didn’t dig around looking for them, and we were only there on Friday, but I was looking to see if I could find some art and wasn’t able to find much for sale. We did, however, have a great conversation with sketch artists Jake and Matt Minor — they are very cool guys. And I also made contact with Susan Van Camp that hopefully will lead to some art changing hands.

After running through the show once, chatting with Ed Webb, Jake and Matt and a few other dealers we were pretty exhausted so we checked out the concession stands and grabbed a table to pop open a stack of 38 packs of Twilight Zone I bought from one of the scattered dealers at the show. The food actually was very good for con food — perhaps some of the best con food from any convention I’ve attended — sure it comes with the convention price, but at least it was decent food. The packs weren’t nearly as good as the food, in fact they were severely cherry picked — to the point that I left the cards, including the few chase we did find, sitting on the table. Hopefully they wound up in the hands of a new collector.

After eating we decided to take one last walk through the show floor to pick up a few things and take one last look. I was able to find some cards to buy, but walked away with money in my pocket.

Sadly the next comic-card show for me will likely be Wizard World Chicago, which doesn’t show up on the calendar until August. . . perhaps we’ll have to make the trip to Indy for Gen Con this year.

See more pics

Happy Collecting!

Jon

May 2, 2009

Windy City Pulp and Paper 2009 Review.

Filed under: shows — webjon @ 4:02 pm

While the core of my collection always seems to revolve around trading cards, I seem to always be dabbling in other hobbies as well. One of those hobbies is collecting original art, and the Windy City Pulp and Paper show bills itself as a great show for finding art from pulp magazines. Admittedly the things I am trying to collect kinda graze the side of that realm of art collecting, but occasionally I find something new and cool at this show.

The show was located at the Westin in Lombard IL, which is a really nice location with lots of stuff to do, and there was free parking, which is always cool. The floor space at this show is similar to a very large hotel show, they also have a film room and an art gallery typically with a featured artist. The Saturday entry fee was $25, which I’ve always felt was high compared to other shows, especially when you consider I really just want to go browse the dealer room. The show typically isn’t all that crowded so they probably need to have slightly higher ticket prices in order to offset the lower attendance than say a comic show would probably bring in. Upon check in you get a badge with your name printed on it — which is a nice touch, as well as a stack of papers, some magazine-type things and a bidder number. I found it a but presumptuous to give me a bidder number for an auction I had no intention on attending. . . it also concerned me a bit that if I lost this bookmark sized scrap of paper someone could bid on a bunch of stuff in my name. The bidder number was stuck in the stack of papers in my hand as I walked through the door. It immediately became apparent that it would be very difficult to look at anything with these two magazines, a stack of papers and a bidder number in my hand. . . they must have forgotten to give me a bag . . . I went back into the hall, but there were no bags given out just stacks of papers and crap.

It wasn’t apparent at the time, but clutter would become a theme of the day. I headed back into the parking lot to deposit all this junk I really didn’t even want in the first place — I certainly wasn’t just going to toss a bidder number attached to my name in the trash so a trip to the car seemed more prudent. Upon returning to the hotel I found the entrance doors nearest the convention hall were locked and followed a stream of people who found themselves in the same position I was walking back through the lobby to get into the convention hall.

Attendance seemed higher this year than it has in the past few, and the product mix seemed to be skewing slightly more towards the comic book and comic art era so I had high hopes of finding cool stuff, and I did find a few cool things mixed in with stacks of other stuff. Stacks. . . ugh. You really find a range of dealers at this show — most of the dealers seem well acquainted, and it’s really easy to feel like an ‘outsider’ as you walk around looking at their tables. It isn’t uncommon for dealers to walk away from their tables for extended periods of time looking around the show or talking with other dealers. In fact I waited at one table for about half an hour to ask a dealer a question. . . as I walk getting ready to give up and walk away he finally returned. A large percentage of the dealers don’t have their art identified or priced, which to an outsider can be very intimidating. . . I was thumbing threw a stack of pages — literally a pile of comic art pages and pulled out an unassuming 5-page story. All five pages were in a single comic art bag. I asked the price. . . having no clue what to expect, and was shocked to hear $5500. . . sheesh in my collection $5500 worth of art would at least be in toploaders or a portfolio, but these neglected looking stacks of $1000+ pieces of artwork are scattered around the show. Similarly tattered and unpriced portfolios are around as well. That isn’t to say all the displays are like that, there are some very professional displays as well.

I wandered around the show a bit not finding a whole lot interesting until I stopped at David Saunder’s table. He had books and a new trading card set based on his father Norm’s artwork. David was a cool guy, fun to talk to and very interesting. We chatted about his dad and the industry a bit. The book looks phenomenal, and is only $40 with tons of trading card pictures. I ended up buying one of the sets from him and chatting about a pieces of art I purchased that was attributed to his father several years before. I had never known if it was actually Saunders so I was curious about it. Surprisingly David knew exactly what piece I was talking about — he drew sketches on the back of a post card depicting what he remembered from the art along with his email address. He confirmed it was done by his father and inquired about obtaining the art from me. While I’m not sure that I want to sell, the authentication of that piece of art was worth the price of admission for me.

After talking with David I was more energized about the show and walked through the aisles again with more enthusiasm. I dug a little deeper in the piles and looked a little harder at what was there. . . the prices seemed a bit higher than I was comfortable with — higher than I’ve seen them before so I walked away with my Saunders set and the authentication of my Norm Saunder’s art. Thanks to David this show was worth it for me. . .

For me this is never a show I just can’t get enough of — I left after a couple of hours with money in my pocket happy I went, but not overwhelmed. I got home and grabbed that stupid stack of papers and crap along with all my other stuff. . . the slippery magazine covers slipped in my fingers and I dropped the Sauder’s set scattering Norm’s art across the concrete wasteland that is my garage floor. The postcard with David’s address and sketches disappeared. . . Why couldn’t they have spent $.10 per attendee on a bag! I’m shredding that bidder number as I type this. . .

Happy Collecting!

Jon

April 18, 2009

Spring Chicago Show Review.

Filed under: shows — webjon @ 8:17 pm

The morning came early — very early, especially after a night when I had trouble falling alseep. . . My mind was racing, which was unusual for me — don’t forget this, did I remember to load that in the car — eventually sleep did come, but it was restless. We were out of the house early — partially, again from not being able to sleep.

I planned an hour to unload the car and set the table up, we arrived an hour and a half before the show started and got to our table and unloaded immediately. I tried to be conscious of all the things that annoy me as a collector at a show, and one of my biggest pet peeves are cards without prices posted, and while I did work feverishly to get everything set up and priced I didn’t quite make it. . . I’d say I got 98% of what was in the display case so that was acceptable. Another thing that drives me insane is the way that some tables price cards at shows. I understand that dealers need to make profit and they have expenses, but when a card that routinely sells for $15-20 on eBay is priced at $75 I scratch my head. I made a conscious effort to price the pieces of my collection at a price I would think was reasonable if I were on the other side of the table.

My pricing strategy must have worked. Before the doors even opened to collectors one dealer started scooping up a stack of my sets. Before they got too far I stopped them and told them I’d prefer to sell to dealers at the end of the show. It dawned on me immediately after speaking that the dealers intention was to literally take two steps from my table and quadruple my asking price. Our table was SLAMMED from shortly after the doors opened until the room started to clear out. We didn’t really make much money at all, but we had a lot of fun, and lightened some boxes considerably, and the more I thought about it the fun and making people happy was more important to me that selling a few extra sets. So when the dealer came back at the end of the show I decided not to sell — I’d rather sell the sets to people who will actually enjoy them in their collection rather that someone who is simply looking to scoop up stacks of cheap cards to flip them like commodities. That isn’t to say I didn’t sell to any dealers a few came looking for cards for their collections or maybe an item or two for a hole in someones collection, but my goal was to put as many smiles on kids and collectors faces as possible — and I think we did pretty well at that.

The room itself was smaller than the normal room, and reminded me a bit of the shows that Steve Gold used to put on about 15 years ago — those were great shows, and while you can’t compare a show in 2009 to one in the middle of the comic and card boom — this was a great show. We met a lot of people, sold a lot of stuff to random people who were really surprised to hear the price of that card they were chasing.

I learned a few things. . . like regardless of my intentions to keep my lists updated as things sold it was pretty much impossible given the pace at which people were asking to look at cards and things, and that no matter how good your prices are some people will still try and low-ball you, and as always you just never know what will sell and what won’t — exactly 1 card was sold out of my display case, which was fine as I really didn’t *want* to sell most of those cards anyway, I just felt I had to have some sketches and autographs in order for people to stop by my table.

At the end of the day we had a lot of fun — we spoke to tons of collectors old and new, we sold a lot of cards at very reasonable prices, and even managed to make a trade. It was a fun show. . . the living room is now a mess strewn with boxes from one end to another, and my lists are now totally outdated, maybe we’ll set up at Paul’s next small show.

I meant to take some pictures, but didn’t have time at the beginning of the show and was exhausted at the end. Before signing off I’d like to take a second to thank Paul for putting on the show and give shout-outs to all the Card Talkers and Ed Webb. I like Ed a lot — if you are looking for cards (that I don’t have) check him out at scificards.com — even though his desire to run a business (and feed his family) are generally at odds with my desire to be as cheap as possible he always treats everyone with respect and is great to work with. The industry needs more dealers like Ed.

Ohh. . . and I only forgot one thing — my checkbook!

Happy Collecting!

Jon

April 14, 2009

Preparations are underway.

Filed under: shows — webjon @ 7:22 pm

Paul’s show is a mere handful of days away. . . I’ve started gathering boxes of cards, let me know if there is anything in particular I should bring to the show!

Hope to see lots of people there. I’ll post a review and hopefully some pics after the show.

Jon

April 11, 2009

Why Holiday Weekends?!? Ugh.

Filed under: Uncategorized — Tags: — webjon @ 10:19 am

I’ve created a new tag for webjon. . . it’s a ‘pet peeves’ tag, and the first entry in regards to the Tinley Park show that is today (as well as the Mid-Ohio Con — which is typically on Thanksgiving weekend). Why are these shows on holiday weekends?

I had every intention of going to the Tinley park show today. . . but can’t since it’s a holiday weekend.

Really. . . I could go. . . it’s not like it would be impossible, but it would be a serious pain that would be totally avoidable if this were on another weekend that didn’t involve brunches, dinners and other holiday affairs.

Hope all who can go have fun!

Jon

March 28, 2009

Another GPS Adventure.

Filed under: stories — webjon @ 9:48 pm

I’m not sure what I was looking for on Craigslist. . . I have a number of hobbies that take me there from time to time. Unfortunately for the most part Craigslist has been a series of ‘I’m sorry it just sold before you called’ experiences for me.

This week was different though. Whatever I was searching for lead me to a bit of an oddly posted ad that included a coin-operated Fortune Teller. I love coin-op stuff, and I love fortune tellers so I contacted the seller. One thing after another and I found myself in a suburb far away from my normal ’stomping ground.’ I left the seller’s house with ‘Destiny’ in the back of my car already excited from an successful day. Samantha (my GPS for the uninitiated) was all warmed up from guiding me to the sellers home so I asked her about comic shops in her lovely ‘points of interest’ directory.

Rick’s Comics was only about two miles away and sort of in the direction I was heading so I asked Samantha to show me the way to Rick’s. She dutifully complied leading me through some areas I wasn’t quite sure I should be driving through, but I made it just fine. As I approached the building I saw a rack of trading cards out on the street with some newish Garbage Pail Kids on the rack so I had some hope that it would be another fruitful stop for me. As the door opened I was greeted with literally stacks of comics, cards, action figures and all the related materials you can think of stacked 10-15 feet high forming a bit of a maze through this treasure trove of a shop. A boisterous voice boomed across the room at me “Hi! How long has it been since you’ve been here?” He asked. I stood, a bit stunned, trying to take it all in before processing what he asked and responded “Uh. . . I’ve never been here before.” My eyes scanned stacks and piles looking for tell tale signs of cards, and they were everywhere. It was like new product had been getting stacked on top of old product for the last 15 years. There were stacks of 5000 count boxes of cards in the back of the room, stacks of 3000 count boxes by the door. A shelf of binders, random boxes stacked on top of and under various things throughout the store, random packs on display taped to the wall, packs of Don Maitz cards on top of comic boxes, boxes of Wayne Barlowe cards on top of a shelf of busts, packs of Disney cards under a rack of comics and books, a tin of Plasm cards, boxes of Women of Marvel tucked in here and there, and on and on and on. It literally would take someone hours, if not days to go through everything in Rick’s shop, and according to the boisterous fellow (Rick? — I’m gonna call him Rick) there is a warehouse where they have even more cards, comics and who-knows-what else.

Rick was exceptionally friendly, in that stereotypical ‘Chicago Guy’ fashion. He was very interested in talking about the hobby, but less interested in digging through boxes to find cards. That’s not to say he didn’t grab various things and show them to me, but by his own admission the monster boxes and shelves were in no particular order. The pricing on most things was pretty much on the fly — most packs were marked $3-$3.50 regardless of age or desirability, the Daredevil box was $65, and Women of Marvel boxes were $90. Rick seemed pretty willing to work on prices for most things and I spied what looked like most of a box of Iron Man. It was marked $4 a pack, and there were 23 packs in the box. . . plus there was a pack taped to the wall making a full box of packs. I had been considering picking up a some Iron Man since I really enjoyed the movie so I asked about the price, and he said he could sell them for $2 a pack. I realize that $48 for a box worth of packs of Iron Man isn’t exactly a spectacular deal, but I had the itch to open something so I pulled the trigger. Once I decided to buy the Iron Man another patron came into the shop and I literally stood there while Rick and this guy had thirty minute conversation about the Watchmen. Various other collectors walked in and walked out. . . some waited to be able to get a word into the conversation to ask a question, but most simply waited a few minutes and walked out. At this point I had been in the shop for well over an hour and didn’t want to walk out empty handed, so I waited for my opportunity and told him I wanted the Iron Man cards.

I was tempted to buy some other packs in addition to the Iron Man, but I’m always leery of buying packs at new shops so I only bought the Iron Man. As I jumped in the card and set Samantha on a course for home I ran through the best cards in the set, and felt that the best pull for me would be Jeff Bridges. Downey Jr. is cool, and more expensive, but Bridges would be my #1 pick out of the set, at the same time I was keenly aware I may have just spent $50 on cherry picked packs. The first stoplight I grabbed a pack and cracked it open to find a costume card — nothing special, but it told me the box mostly likely wasn’t cherry picked. Over the course of the long drive home I grabbed packs when I could (yes I opened packs while driving — sorry mom). Then, about three-quarters of the way through the packs, I looked down to see Jeff Bridges staring me in the face. It was almost like a dream. At first I didn’t realize I had actually pulled Jeff Bridges’ autograph. Looking back I think it was The Big Lebowski rewarding me for waiting patiently for Rick to tell his stories to me and other folks in the shop. The Dude abides, and apparently awards others for abiding as well.

Happy Collecting!

Jon

March 23, 2009

Surviving the Great Inkworks Sell Off.

Filed under: For Trade, Uncategorized, shows, stories — webjon @ 8:03 pm

Inkworks cards are popping up in droves on eBay, in fact I’ve already made a purchase from someone I suspect got their hands on some Inkworks stock. It was a fairly tough card, yet immediately after I won my auction the seller listed six more of the same card.

Unfortunately I’ve seen similar sell offs in the past. . . FPG, Sportstime and several small manufacturers liquidated in the 90s. . . which was also a time when companies like Comic Images had been known to ‘dump’ product directly on the market. What happens at the end of the day? Some products recover, some partially recover and the rest never recover.

There was a time when FPG (premier manufacturer of art-based sets) autographs, boxes and case toppers were hard to find. . . Then the company went under and most of their product could be bought by the case for $5-10 a box. Unfortunately a lot of this product is still only worth a couple of bucks a box. The Inkworks situation is different though — the product tends to appeal to a broader audience — it’s more like Sportstime, who produced more mainstream sets than FPG did. When Sportstime went under a MASSIVE amount of backstock was sold to dealers, which wound it’s way on to the secondary market. It seemed like a lot of the FPG backstock was in sealed product, but the Sportstime backstock contained thousands of autographs — cases of Baywatch, for example yielded only 1-2 autographs at most, and when the product was live the autographs were expensive and hard to find. . . yet when the company folded the market was flooded with autographs — Yasmine Bleeth signed 2500 cards for the set, and apparently not that many of ‘em made it into the boxes. Today Baywatch autographs sell for mostly about $1-2 each. . . even David Hasslehoff’s autograph — which was limited to only 200 signed recently sold on eBay for under $15.

The question is how to you survive. . . It certainly will be ugly to watch the prices of the cards you may have fall in value. . . perhaps they’ll recover in price, but perhaps not. . . You can collect some solace in the fact that there is a good chance deals will be out there to be had. . . Unfortunately it’s impossible right now to know what a ‘deal’ is. . . The cards I bought for $20 might be relisted in a few weeks for $15, or $10, or even $5. . . that all depends on how many need to be absorbed back into the hobby — the seller might have hundreds of these that they’ll be selling for the next few years, or they might run out of them after they sell the next 6 they have listed . . . Without knowledge of what exactly is coming it’s impossible to know what to expect. You could ask sellers how many they have for sale, although you may not get an answer, and of course you can watch auctions for specific information — like the seller of the Iler autograph stating there were 340 signed — he won’t run out of those for a VERY long time. The only thing you can do in a case like this is make sure you are buying cards at a price you are happy with, and try to enjoy the ride.

Good luck!

Jon

Another Chicago Area Show: April 11.

Filed under: news, shows — webjon @ 7:16 pm

I saw a mention of a show in Tinley Park Illinois mentioned on a couple of non-sport card forums. . . Since I’d never heard of the show I googled it and found their website. Looks like it will be a decent show: http://www.shotthirty.com/. I’m planning on checking it out and I’ll post a review when I get back. . .

Also, I am looking into setting up at Paul’s show for a ‘Collection Reduction Event’ — I just have too much stuff. . . I’ll post here about that too. . .

Happy Collecting,

Jon

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